Cancellation Policy

We understand that plans can change unexpectedly. To ensure fairness to both our clients and our team, the following cancellation policy applies:

1. Cancellations within 24 hours of the scheduled appointment

   • Due to the limited notice, cancellations made 24 hours or less before the appointment will incur a 100% cancellation fee. Unfortunately, no refunds will be provided as it becomes difficult to fill the spot on such short notice.

2. Cancellations between 48 to 72 hours prior to the scheduled appointment

   • If you need to cancel your appointment between 48 and 72 hours before the scheduled time, a 50% penalty will be charged. You will receive a refund of 50% of the total fee paid. This allows us some time to adjust our schedule but still impacts our ability to rebook your slot.

3. Cancellations made more than 72 hours in advance

   • Cancellations made more than 72 hours before the appointment are fully refundable, with no penalties applied. This provides us ample time to reallocate resources and accommodate other clients.